Garden.com is dedicated to providing you with excellent customer service. We can help you track orders, update your account information, process a return, and more. Our knowledgeable Customer Care Specialists & Sales Representatives can be reached by email or phone:
8 a.m. ET - 6 p.m. ET
Automated Order Status:
24 hours a day, 7 days a week
Sales Center Service Hours:
Monday - Saturday:
8 a.m. ET - 12 a.m. ET
You can check your order status online by signing into your account. If you are not a registered Garden.com user, you can still check your order status by using your order number and zip code.
Looking for an update on your order, after our service hours? Try our NEW automated order response system. Check your order status 24 hours a day, 7 days a week by calling 1.877.499.9364.
Check Order Status
Products ordered on Garden.com may be shipped to the 48 contiguous United States, Canada, APO/FPO addresses, Alaska, Hawaii, the Virgin Islands, Puerto Rico, and Guam. Delivery option restrictions by location apply. Click for more details.
To return an item(s), please follow the instructions on the Packing List included with your order. If you have any questions, call us at 1.877.499.9364.
For a complete review of the Garden.com return policy, view our Online Return Policy
If you need to revise your profile, change your password, or view order history, sign in to your account
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and enjoy faster online checkouts, sign up for email newsletters and more.